Overview
How You Will Benefit
This course will assist the OJT trainer with the required skills to effectively train others on the job. Topics addressed in this hands-on course include:
Understanding adult learning concepts, communication skills that transmit the message effectively, coaching, and providing feedback. Participants will be shown how to prepare, plan and organize the training.
Course Objectives
Successful completion of this course will increase your ability to:
• Identify the OJT competencies.
• Describe the importance of listening during OJT.
• Increase information flow to enhance productivity and teamwork.
• Learn how important learning theory and styles are when training new hires and veteran associates.
• How to deliver an effective training demonstration.
Key Topics Covered
This course explores the following subjects in-depth:
• Learn skills required to effectively train others on the job.
• Understand the competencies needed by every trainer.
• Learn communication skills that transmit the message.
• Describe the importance of listening while training others on the job.
• Identify barriers to listening well.
• Listen in emotional situations.
• Increase information flow to enhance productivity and teamwork.
• Learn the four learning theories that are important to build into the training.
• Discover how important trust is during the learning process.
• Identify major factors that affect motivation.
• Learn the four steps it takes to demonstrate training processes.
• Receive observation and feedback from demonstration development.
* *PLEASE NOTE**
All students attending the session will need to be paid for and registered.
All necessary class materials will be provided as an onsite/in-person attendee.
Photo ID is required upon check-in. Cafeteria service is not available at HSO! Please arrange to bring your own lunch.
Cancellation
***You will receive an email reminder through Eventbrite 24-72 hours prior to your class. If you do not see this confirmation, please contact us as your class details may have changed.
Cancellations/refunds/transfers must be completed no later than 10 business days from the class date. Substitutions of students from the same company may occur up to the morning of the class.
Due to exchange rate complications, all pricing is in USD regardless of where the class occurs. Eventbrite fees include .99 per transaction plus a small credit card processing charge.
***Please Note***
Session Registration & Payment
- Registration & Payment:
All attendees must be registered and paid for the session. Registration is mandatory regardless of whether the session is held onsite or virtually.
Discounts for two or more registered associates are available—please inquire.
Session Materials & Requirements
- Materials:
All necessary class materials will be provided. - Virtual Sessions:
o A functioning camera and microphone are required for participation.
o Please ensure these are working prior to the event.
- Onsite Sessions:
o A valid photo ID is required upon check-in.
o Cafeteria service is not available at HSO. Limited “Market C” grab-and-go items are available; please arrange to bring your own lunch.
Cancellation, Refund, and Transfer Policy
- Cancellations, refunds, or transfers must be completed no later than 10 business days before the class date.
- Substitutions of attendees from the same company are permitted up to the morning of the class.
Pricing & Fees
- Due to exchange rate complications, all pricing is in USD regardless of the class location.
- Eventbrite fees include a charge of $0.99 per transaction plus a small credit card processing fee.
Communication
- You will receive an email reminder from Eventbrite 24–72 hours prior to your class. If you do not receive this confirmation, please contact us immediately as your class details may have changed.
Additional Notes
- Please verify that your technical equipment is functioning before the event.
- All policies are subject to change; please review them prior to each session.