training policy

Registration

There are multiple ways to register for a Honda Supplier Support Training class or event:

  • Register via the Honda Supplier Support Training website or training calendar
  • Register using a link provided via email
  • Some sessions are managed by third-party training providers; registration instructions will be provided accordingly

Payment Methods

Credit card payment is accepted for registrations made through Honda Supplier Support Training links

Third-Party Providers
Payment methods may vary by instructor. All accept credit cards; some may also accept purchase orders or invoicing.

Session Registration
& Payment

All participants must be registered and
paid prior to attending

    • Each individual attendee must be registered through the official Eventbrite link,
      regardless of session format (in-person or virtual)
  • All pricing is listed in USD
  • Eventbrite fees include a $0.99 transaction fee plus applicable processing fees

Session Materials &
Requirements

Materials
All required materials will be provided.
Virtual sessions include digital materials for each registered participant.
Virtual Sessions
A working camera and microphone are required
Please test equipment prior to the session
In-person Sessions
A valid photo ID is required at check-in

Cancellation, Refund,
Transfer & No-Show Policy

Refunds: Eventbrite registrations may be automatically refunded if canceled 10+ business days prior to the session

Transfers:
Transfer requests must be submitted in writing at least 10 business days prior
Substitutions from the same company are permitted at any time. For private onsite training, substitutions are allowed provided the total number of participants does not exceed the confirmed participant count.

No-Shows:
Participants who do not attend and do not cancel within the required timeframe are not eligible for a refund

Weather Cancellations:
If Honda operations are closed due to weather, affected Supplier Support sessions will be rescheduled.

Minimum Enrollment

A minimum of 10 registered participants is required.
Honda Supplier Support Training reserves the right to reschedule or
cancel sessions that do not meet this requirement

Recording &
Intellectual Property

Sessions are not recorded
Participant recording (audio, video, screen capture) is strictly prohibited

All materials and content:

  • Are the intellectual property of Honda Supplier Support Training and/or partners
  • May not be shared, reproduced, or distributed without prior written permission

Participant
Conduct

Participants are expected to maintain a professional and
respectful learning environment.
Honda Supplier Support Training reserves the right to:
Remove participants for disruptive or inappropriate behavior

Removal:

  • Is at the discretion of the instructor/support team
  • Does not qualify for a refund

Communication

Reminder emails are sent 24–72 hours prior to the session
If you do not receive confirmation, please contact Honda Supplier Support Training

Training Locations

Training Location Status Number
Alabama Industrial Development Training (AIDT) Center
1-877-462-7828
Ohio LocationsUnion Rural Electric (URE) Building

Honda Support Office (HSO)

1-800-839-8558
Ontario, Canada LocationsSuite Success – Barrie 705-435-5561

Hotel Reservations

Suppliers are responsible for their own accommodations. Some hotels may offer a Honda rate.

Business casual attire is required:
Clean, professional appearance
Closed-toe, closed-heel shoes
No offensive or inappropriate imagery
No flip flops, shorts, ripped clothing, or exposed midriffs
Participants not meeting requirements may be denied participation without refund.

Additional Private Onsite Policies

Private Onsite Scheduling

SCHEDULING
Sessions are coordinated directly with Honda Supplier Support Training.

FINAL PARTICIPANT COUNT & TRAINING MATERIALS

Final participant/material quantities must be confirmed for each scheduled class no later than 20 business days prior to the training date.

If a materials quantity is not provided by the deadline, Honda Supplier Support may order materials for the standard maximum class capacity of 20 participants per session, and the supplier will be responsible for the associated printing costs.

Copyrighted training files are not provided to suppliers for self-printing unless specifically authorized. Required printed materials will be produced by Honda Supplier Support or an  HSS approved print provider. Available printing and production preferences will be confirmed before materials are ordered.

ATTENDEE INFORMATION
Final attendee information must be submitted electronically within 72 hours after class completion for certification purposes.
Attendee substitutions are permitted provided the total number of participants does not exceed the final participant count confirmed prior to training.
Handwritten attendance sheets cannot be accepted for certificate creation.

SITE REQUIREMENTS
The host location is responsible for providing an appropriate training space and any site-specific access or safety information required for the instructor.

Private Onsite Payment & Cancellation Responsibility

PAYMENT COMMITMENT
No later than 20 business days prior to the scheduled private onsite training date, the supplier must confirm its commitment to pay all agreed training and material charges.

The supplier may choose to:

  • Pay by invoice/check according to the agreed payment terms; or
  • Pay online by credit card using the provided payment link.

MATERIAL CHARGES
Material charges are based on the final participant count confirmed no later than 20 business days prior to the first scheduled training date.

Once materials have been ordered or produced, those charges remain the responsibility of the supplier even if participant counts decrease or the training is cancelled, postponed, or rescheduled.

CANCELLATION OR RESCHEDULING
After the 20-business-day commitment deadline, instructor fees and any material costs incurred or committed remain the responsibility of the supplier if training is canceled, postponed, or rescheduled. For training scheduled fewer than 20 business days in advance, the instructor fee, material charge, and payment commitment become effective upon confirmation of the training date.

PRICING & PAYMENT
All pricing is listed in USD.

Credit card payments processed through Eventbrite are subject to a $0.99 transaction fee plus applicable processing fees.

Private Onsite Account Standing & Late Payment

LATE PAYMENT
Invoices more than 75 days past due may be assessed a late fee of 1% for each additional 30 days overdue, with a minimum fee of $25.

BOOKING ELIGIBILITY
A supplier may be placed on a booking hold when:

  • Three or more invoices become more than 75 days past due within a rolling 12-month period; or
  • Outstanding balances remain unpaid after payment follow-up.

While an account is on booking hold, new private onsite training may not be scheduled.

Booking eligibility will be restored once the account is brought current.

Policy Updates
All policies are subject to change.
By registering for a session or booking a private onsite, participants agree to abide by these policies.

Data Privacy &
Information Use

Registration information is used for:
Event processing
Communication
Program administration
Platforms may include:
Eventbrite
Mailchimp
Honda Supplier Support Training does not sell personal information